Warranty Policy
At Perfectly Painted Places, we take pride in our craftsmanship and stand behind the quality of our work. This Warranty Policy outlines the coverage, limitations, and conditions applicable to painting services performed by our company.
1. Warranty Coverage
Perfectly Painted Places warrants that all labor performed will be free from defects in workmanship, including peeling or blistering caused by improper application or paint issues, for a period of 6 months from the date of project completion.
This warranty applies only to labor provided directly by Perfectly Painted Places.
2. What Is Covered
Under this warranty, we will repair or touch up areas where paint failure occurs due to defective workmanship, at no cost to the client, provided that:
The surface was properly prepared by Perfectly Painted Places
The failure is not caused by external or excluded factors (see below)
The client has met all payment obligations under the original agreement
3. What Is Not Covered
This warranty does not cover:
Normal wear and tear
Fading, chalking, or sheen changes due to sun exposure or age
Damage caused by moisture intrusion, water leaks, mold, mildew, or high humidity
Structural defects, settling, or movement of walls, ceilings, doors, or trim
Cracks, nail pops, or joint separation
Damage caused by impact, abrasion, or misuse
Surfaces or materials supplied by the client
Paint failure resulting from previous coatings, hidden damage, or pre-existing conditions
Color dissatisfaction after paint has been applied
Areas not painted by Perfectly Painted Places
4. Materials Disclaimer
Paint and coating products are covered exclusively by the manufacturer’s warranty. Perfectly Painted Places makes no additional warranties regarding paint performance, longevity, or suitability beyond proper application.
5. Client Responsibilities
To maintain warranty coverage, the client agrees to:
Provide proper maintenance of painted surfaces
Promptly notify Perfectly Painted Places in writing of any warranty-related issue
Allow reasonable access for inspection and repair
Failure to meet these responsibilities may void this warranty.
6. Warranty Claims Process
To submit a warranty claim, the client must:
Contact Perfectly Painted Places in writing within the warranty period
Provide photos and a description of the issue
Allow inspection of the affected area
If the issue is determined to be covered under this warranty, repairs will be scheduled at a mutually agreed time.
7. Limitations of Warranty
This warranty is limited to repair or repainting of defective areas only. No refunds, cash compensation, or consequential damages are included.
To the fullest extent permitted by law, Perfectly Painted Places’ total liability under this warranty shall not exceed the amount paid for the original service.
8. Transferability
This warranty is non-transferable and applies only to the original client at the original service location.
9. Governing Law
This Warranty Policy shall be governed by and interpreted in accordance with the laws of the State of Illinois.
10. Contact Information
For warranty questions or claims, please contact:
Perfectly Painted Places
888-387-9255 (WALL)
This Warranty Policy is intended to be used in conjunction with our Terms and Conditions and project agreements.